News

Value Beyond Coverage: The New Era of Life Insurance

April 2, 2024

The landscape of life insurance is transforming. Today's policyholders, particularly younger generations, want comprehensive solutions that align with their lifestyles and provide tangible benefits from the first day of coverage. Providers are recognizing the importance of addressing the broader aspects of a policyholder's life, extending beyond the traditional financial safety net provided by coverage.

GBU Life Introduces Complimentary Legal Service for Members

February 2, 2024

Epoq, Inc. is proud to announce a new partnership with GBU Financial Life that will provide its members with free access to essential legal documents.

AI and the Future of Insurance

October 25, 2023

At the start of 2023, Artificial Intelligence was just another buzzword in the online space. Over the last couple of months, it’s fast becoming a cornerstone of innovation in the digital age. In the insurance industry, AI can be a handy tool to level the playing field against larger competitors and thrive as the landscape continues to evolve. 

Rising to the Challenge: How Insurtech Partnerships are Helping Mutuals to Innovate

June 13, 2023

Insurtech partnerships emerged as a response to the growing need for innovation and digital transformation within the insurance industry. As technology continues to advance at a rapid pace, mutuals recognize the importance of collaborating with insurtech companies to stay competitive and meet evolving customer expectations.

WoodmenLife® Offers Members LawAssure Extra

April 14, 2022

Epoq Inc. announced today a partnership that allows WoodmenLife to offer its members free access to LawAssure services. LawAssure, an Epoq Inc. service, offers digital wills and estate planning services designed to help protect individuals and their families with the preparation of high-quality documents such as wills, powers of attorney and healthcare directives.

Frederick Mutual launches all-new digital risk protection service for policyholders

January 24, 2022

At a time when risk management is more important than ever, Frederick Mutual has introduced a service to protect their policyholders’ most vital interests. Business Risk Protection, a service from Epoq, Inc., is designed to help small businesses stay compliant and reduce legal liability.

Penn National Insurance launches first of its kind digital legal service for commercial policyholders

November 1, 2021

Business Risk Protection is designed to safeguard businesses with high-quality legal agreements that mitigate and transfer risk.

What’s stopping innovation in the surplus lines insurance market?

June 10, 2021

Epoq surveyed surplus lines insurers in the U.S. to find out what is potentially holding them back and what steps could be taken to increase sales and market penetration.

The Customer Experience after COVID-19 – A Catalyst for Change

July 9, 2020

On July 9th 2020 we held a webinar on the implications and opportunities for the insurance market from the COVID-19 pandemic. Our expert panel discussed whether existing changes in consumer and business expectations would be accelerated now that coronavirus had forced people into a digital-only way of life? We also discussed whether the crisis would serve as a call to action for the industry to open the door to innovation (and if so, how will it would occur) and what would be the long-term effect on the policyholder experience?

Life cover should go beyond the policy

June 10, 2020

As online sales of life insurance soar due to COVID-19, the industry questions whether the surge will continue after the global pandemic. What this spike demonstrates is that there has never been a more pressing time to get our affairs in order. But while life insurance is vital in today’s world, many do not consider the product a necessary expense. This is our moment to educate customers on the importance of life and annuity services and to impress upon providers the importance of adjusting business operations to meet new customer behaviors.

After COVID – Innovation in a time of crisis

June 4, 2020

The COVID-19 crisis has severely disrupted every industry. Alongside the tragic human toll there have been considerable economic impacts. Strengths and weaknesses have been put under a spotlight and we have all been challenged to rethink the ways in which we do business and consider more carefully the areas in which we fall short.

How technology is re-engineering the policyholder experience

April 5, 2020

Millennials are replacing the boomers as the largest consumer group and insurers have some catching up to do. This may involve facing up to some of the underlying challenges facing the industry and rethinking the traditional insurance model for the next generation of policyholders